Thursday, October 27, 2005

PJs

Two words: gingham check.

Thursday, October 20, 2005

Subject: Questar's Peeping Toms

[dangr ]
[our address]
Salt Lake City, UT 84111
(801) our-phone, [dangr ]@yahoo.com


Questar Corporation
180 East 100 South
P.O. Box 45433
Salt Lake City, UT 84145-0433

Thursday 20 October 2005

Subject: Questar’s Peeping Toms

To whom it may concern:

I am thoroughly disgusted with the persistent behavior of your employees in the parking lot which abuts my home, and the homes of about thirty others, though only half of us have the grave misfortunate to be direct neighbors to your parking lot.

The regular racket of the parking lot is, frankly, quite enough to make you a bad neighbor: the incessant and unnecessary car alarms that begin as early as 6:30am, and continue into the evening hours. The people who sit and idle in their cars for five, ten, or twenty minutes at a time, ignorantly spewing their car exhaust into our windows. The exceptional rudeness of people who stand outside their cars, and therefore under my windows, and smoke cigarettes, ostensibly because they don’t want to pollute the inside of their cars, but have no problem polluting my apartment. The roaring and revving of your diesel trucks in the morning.

This morning, though, gave me not one, but two vivid experiences with easily my least favorite example of your employees: the peeping toms. There are many, they are consistent, and this has happened dozens and dozens of times in the last three months.

Specifically this morning, I am referring to one of your employees, who arrived in a Questar marked Chevy 2500 HD 4x4 truck, marked “Exploration and Production,” with Utah plates 078 LSV, which he parked in space 115. He was a white male, wearing a green jacket and dark pants, with close cropped hair, carrying a bag over his shoulder. He got out of his truck, and while standing near the door, looked directly into my bedroom window, directly at me, as I stood there. He continued looking for several seconds, and then, while walking away, turned his head and looked some more while walking away.

Disgustingly, when I went to my window minutes later to determine the number of the parking space of the first voyeur, I was met with the direct gaze of another voyeur: your parking lot security guard. This is a white male wearing black pants and a white long-sleeved shirt with a dark tie, with balding grey-ish hair in a circular fringe, carrying a clipboard. Your parking lot security are perhaps the worst intruders into our privacy: these people regularly look directly into our windows. Let me assure you that nobody is parking illegally in my bedroom or living room, and there is no need to look into my windows.

It happened this morning that I was half clothed, and did not yet have a shirt on, when I received the first and second looks from the driver of Utah plates 078 LSV. Some mornings, we have been unclothed, other mornings, fully clothed. It is apparently in part this potential for being in various stages of undress that your employees find so interesting, as the lascivious looks seem to peak in the morning hours, between 6:30am and 9:00am, while the afternoon voyeurs seem to be more in the stripe of half-interested, opportunistic perverts. Your security guards, on the other hand, do not seem to discriminate based on the time of day, but instead are vigorous peeping toms at all hours that they patrol the lot.

To clarify: these are not stray looks, while generally looking around the area: they are intentional, direct looks. They are looks calculated to invade our privacy, and see into our home. They are looks which numerous of your employees, sometimes as many as a half a dozen in a given day just that I see, cast into our windows while they walk to and from their cars. Whether motivated by prurient interests, or out of general disrespect and nosiness, I am unsure, and don’t really care to look into their minds to find out. The bottom line is that these looks are patently unacceptable.

For your information, Utah’s version of the ‘peeping tom’ law is codified at Utah Code
§ 76-9-702.7, which is classified with other “Offenses Against Public Order and Decency.” Section 76-9-702.7, titled “Voyeurism offenses – Penalties”, specifies, in relevant part:
(4) A person is guilty of voyeurism who, under circumstances not amounting to a violation of Subsection (1), views or attempts to view an individual, with or without the use of any instrumentality:
(a) with the intent of viewing any portion of the individual's body regarding which the individual has a reasonable expectation of privacy, whether or not that portion of the body is covered with clothing;
(b) without the knowledge or consent of the individual; and
(c) under circumstances in which the individual has a reasonable expectation of privacy.
Let’s apply Section 76-9-702.7(4) to our situation here: your employees do view, and regularly attempt to view, without use of instrumentalities (cameras, etc.), our bodies, regardless of whether they are then covered with clothing. These viewings and attempted viewings most certainly do not occur with our consent or knowledge, and we most certainly have a reasonable expectation in our privacy in our bedroom and living room, and in our bodies while in these spaces. Section 76-9-702.7 continues, in subsection (5): “A violation of Subsection (4) is a class B misdemeanor” which is punishable by imprisonment up to six months, and a fine up to $1,000, or both.

Notably, the Utah Legislature amended the peeping tom law in 2004 to remove the element of the offense which required that the actor have intent to invade the privacy of the victim. So, it doesn’t even matter whether your employees intend to invade our privacy: the fact that they look into our windows, into spaces in which we have reasonable expectations of privacy, and view our bodies, in which we have reasonable expectations of privacy, is sufficient. It merely makes the offense more disgusting if they intend to invade our privacy, as one can reasonably conclude they do, when they look day after day, and turn for extra looks as they walk away.

I look forward to your written response. I assure you that these behaviors, if they continue, will not be met in the future solely by a letter to you, but rather by calls to the police department, and letters to the District Attorney’s office requesting prosecution. Please: do something about your employees, and their un-neighborly, disgusting, illegal behavior.

Sincerely,

[dangr ]

Saturday, October 15, 2005

My new favorite radio baseball announcers:

are the Chicago White Sox radio announcers, John Rooney and Ed Farmer. Snidely commenting last night on the absurdly long seventh inning stretch with its inane singing, they said (very paraphrased):
"Well, the seventh inning stretch is FINALLY over...
They sang Take Me Out To The Ballgame, then they sang some more, they sang god Bless America...
they could publish an album here...
What's next: Jingle Bells?...
...
Yeah, Tanya Tucker was singing, she finally left the field... I think some of these people [at Anaheim] probably came just to hear her... Man, they could publish an album..."
In addition, they are great at screaming with enthusiasm for big ChiSox plays, and they unabashedly cheer on their side, the perinially homely-until-lately White Sox. (I hate the silly veneer of neutrality that some announcers think they have to have. It's why I love Jerry Coleman and Ted Leitner of the Padres radio broadcast, in addition to Coleman's trademark "Ohh Doctor!" and "You can hang a star on that one, baby!" calls, and Leitner's "My Padres"/"Your Padres" dichotomy.)

Friday, October 14, 2005

Confidential to TGS:

January

China:
Tsingtao is pretty much swill. It's affiliated in some sort of marketing/distribution arrangement with Anheuser-Busch, if that tells you anything. Might want to look for Tsingtao Dark or Tsingtao Premium, which I haven't had either, but they couldn't suck any worse than regular Tsingtao.
"Sedrin beer" is described here thusly: "Weak as piss-2%, drank from thimbles, slight musky aftertaste, tolerable and drinkable in high dosages. How many bottles can you get down? 5 to 6".
I'd probably look for this Chinese liquor: "The most famous Chinese liquor is Maotai, a 55% spirit made of wheat and sorghum that, for centuries, has been produced in Maotai Town, Guizhou province." I presume 55% means 55% alcohol, which would make it 110 proof, so go slow and low, eh?
Take-home: let me know what you else you find in China, but take your flask, okay?

Vietnam:
Their primary beer seems to be Saigon, or Saigon Export (as had in the U.S., so it's not guaranteed to taste like this at all. I haven't had it. Saigon Beer has a website , which, to my great relief, indicates that their "333 Premium Beer is now... widely accepted in The United States, Hong Kong, Japan, Singapore, and Australia."
And WHOA! There's a BREWPUB in Ho Chi Min City! To wit: Hoa Vien Brauhaus Restaurant, 28 Mac Dinh Chi Street, District 1, Ho Chi Min City, Vietnam, phone: 84 8-8290585, Hours: 7:30am-midnight. TGS: you will be SEVERELY punished if you don't check this place out. ¿Claro?
Here is a somewhat boring article about brewing in Ho Chi Min City. The author indicates that in Vietnam "The omnipresent draught beer is Tiger, which is your standard issue light lager - average but quite refreshing after walking around District 1 in the heat of the afternoon." He writes about designing the brewhouse for "Diplomat Garden Restaurant & Brewhouse, a German-themed restaurant and brewpub. Things German carry a lot of cache in Vietnam." I couldn't find any information whatsoever about this apparent brewpub startup, but his article was only from March 2005, so it may not really exist yet.
Maybe try the local liquor made in Yen Van village called Ruou Van, whose recipe has been kept secret since the 18th or 19th century and is passed on only to male children and daughter-in-laws." Locals claim that "Van liquor never gives drinkers a headache." Please report back on this.

Laos:
While Beer Lao is alleged to be among the betters beers in Southeast Asia, that says very little.
You should probably just check in to Lao Lao, the fermented rice "strong local liquor [made] in Ban Xang Hai village, Laos". It's also known as Ban Sang Hai. A much scarier image of Lao Lao distillation can be found at the bottom of this page.

Cambodia:
Angkor Beer sounds pretty dismal, but give it a shot, preferably on tap. You should be hotter than hell by this leg of the SE Asia trip, so you'll need some cold beer. The same company, Cambrew, makes a beer more worth searching out called Black Panther Premium Stout , apparently an 8.0% ABV beer. Definitely look for Angkor Extra Stout, which sounds better.
Take-home advice: ALWAYS seek out the dark beers when traveling internationally. This applies when traveling in most parts of Europe too, Belgium (and perhaps France) notwithstanding.
Liquor: as a believer in the rights of all living creatures, I can't endorse what appears to be the local liquor, a rice wine cocktail made with fried/mushed spiders, specifically, the "a-ping" - a breed of palm-sized tarantula." Fuckinghell.

Indonesia:
Primary beer seems to be Bali Hai, and some sort of piss apparently made by Heinekin called Bintang.
Local liquors are discussed here :
"mildly alcoholic tuak (palm toddy), brewed from various palm sugars a month before consumption, provides you a mellow slow-motion high. Tuak is prepared by filling a length of hollow bamboo with palm juice, then burying it for a week to allow fermentation to take place. Very popular in non-Muslim regions of Indonesia. Brem, usually home-produced, is rice wine made from glutinous rice and coconut milk. Old brem (more than three days old) is sour and contains more alcohol; new brem is sweeter and packs less of a kick. Badek is another fermented liquor obtained from rice. Tipple arak is an insidiously potent distilled rice spirit made from fermented molasses. Tourists like to drink arak with Sprite or 7UP."

To be continued...

February
Oz/NZ:
India:
Nepal:

March
Tibet:
Mongolia:
CIS:

April-June
Russia:
Baltics/Eastern Europe:
North Africa:

July-August
Central America:
Venezuela:
Colombia:
Bolivia:
Argentina:
Chile/Patagonia:
Dell tech "support"

I'm so goddamn irritated with Dell right now, that I can barely stand to explain it any further. I'm pasting in notes below on my FOUR interactions with Dell tech "support" today: three on the phone, one online. The best thing that can be said is that the online chat support guy didn't hang up on me, transfer me inappropriately, or fail to call me back as "Jennifer" (the first phone person) promised to.

All in all, this began Friday 10/14/2005, starting ~1:30pm MDT, and completing ~6:30pm MDT

Call #1: At least "Jennifer" had me run the (worthless) Dell diagnostic
tools. But then since the hard drive scan function was taking so long, she
insisted that she had to call me back, in "precisely" thirty minutes. Of
course, she failed to, despite having my cell phone and home phone
numbers.

Call #2: Random male was completely mystified by the problem, and without
telling me or asking me, transferred me to the pay-for-support number.

Call #3: Random woman was of even less help than before, and seemed
boggled by the idea that I did not possess an original Windows XP cd. I explained,
patiently, that new computers haven't (to my experience) shipped with
Windows XP CDs in years, only "recovery" CDs. I also explained to her that
when I'm using wireless, the wireless indicator light occasionally goes
off, even though the connection keeps working. She told me, vaguely, that
we'd fix that too. Ha, ha.
She mostly ran through the Power Options control panel, and had me do the
same things I did a month and a half ago when I spoke with a phone tech
service person. She hung up on me shortly after.

Next: online "chat" with technical support. "Abhishek_Punj" had me do the
same things in the Power Options, mostly, and ultimately told me:

{Abhishek_Punj 7:22:40 PM} Not to worry.If the issue is not resolved
then I will give you a system exchange if you want.

HA, HA! I somehow doubt that Abhishek_Punj is, himself, authorized to give me a system exchange, but I sure do look forward to THAT conversation.

Just in case you don't want to read through the entire snoozefest, I have bolded my favorite parts. I also suggest the latter parts, after about 7:04pm, as the best reading.


Welcome to Dell Chat. Please wait for an available agent. You will be notified when your chat is accepted by an agent.
The session has been accepted.

{Abhishek_Punj 6:43:26 PM} Thank you for contacting Dell Consumer Hardware Warranty Support for Portables. My name is Abhishek. Please allow me a couple of minutes to pull up your system and the warranty details.
{ 6:43:48 PM} Sure.
{Abhishek_Punj 6:44:12 PM} I request you to please elaborate on the issue.
FOOTNOTE: I had typed in, in detail, the issue when I requested the chat session.

{ 6:44:48 PM} When the laptop goes to Stand By mode, it sometimes fails to work, and the hard drive keep spinning, and the fan keeps spinning, and it gets extremely hot.
{ 6:45:08 PM} When I try to open the lid to restart, it fails to restart, and has to be hard-shutdown (by holding the power key for 7-10 seconds).
{Abhishek_Punj 6:45:10 PM} Please give me a minute to review your question and in the mean time can you please verify the system shipping address and the telephone number.
{ 6:45:27 PM} [**** Blanketyblank Ave, Sometown, CA 99999
1-999-555-5555

{Abhishek_Punj 6:45:47 PM} Thank you for the information.Please stay online.
{ 6:45:52 PM} Okay.
{Abhishek_Punj 6:46:05 PM} If I understand the issue correctly your system is getting hot.
{ 6:46:11 PM} No.
{ 6:46:18 PM} The problem is that the Stand By doesn't work correctly.
{ 6:46:24 PM} And so it gets hot.
{ 6:46:30 PM} And doesn't restart correctly.
{ 6:46:39 PM} But the problem is that the Stand By mode doesn't work correctly.
{Abhishek_Punj 6:46:54 PM} May I provide you a website link through which with the help of some simple steps this issue can be resolved?
{ 6:47:03 PM} Absolutely not. Out of the question.
{ 6:47:07 PM} I have tried, and it's worthless.
{ 6:47:11 PM} No Help whatsoever.
{Abhishek_Punj 6:47:24 PM} Okay.
{Abhishek_Punj 6:48:24 PM} Please allow me a couple of minutes so that I will be able to provide you with the best resolution.
{ 6:48:29 PM} Fine.
{Abhishek_Punj 6:49:54 PM} Please click on start icon---click on control panel------click on power options.
{ 6:50:24 PM} I am there. Want me to click on the Hibernate tab?
{Abhishek_Punj 6:50:39 PM} Yes.
{ 6:50:45 PM} What next?
{Abhishek_Punj 6:50:50 PM} Click the Start button.
Click Control Panel.
Click Performance and Maintenance.
Click Power Options.
Click the Hibernate tab.
Click to select the Enable hibernate support check box.
Click the Apply button.
Click the Power Schemes tab.
Click the drop down arrow next to System hibernates and select the amount of time to wait before the system hibernates.
Click the Apply button.
Click the OK button.
{ 6:51:54 PM} Did all that. You do realize the problem is with Stand By, and not Hibernate, right?
{ 6:52:11 PM} By the way, Hibernate has ALWAYS been enabled on my computer, since the day I got it.
{Abhishek_Punj 6:52:46 PM} Daniel, hibernate and stand by is the same thing.
{ 6:53:13 PM} Okay, if you say so. Suspect that Microsoft would create two different functions to do the same thing, but okay. What next?
{Abhishek_Punj 6:56:10 PM} Under the Power Schemes tab, change the setting for Turn off hard disks to Never by clicking on the .
Click on OK .
{ 6:57:09 PM} Okay -- for "Plugged In", "Running on Batteries", or both?
{Abhishek_Punj 6:57:29 PM} Both.
{ 6:57:35 PM} Okay.
What next?
{Abhishek_Punj 6:58:03 PM} Please restart the system to resolve the issue.
{ 6:58:40 PM} Okay. I'll restart.
{Abhishek_Punj 6:58:59 PM} Please let me know, are you chatting with the same system?
{ 6:59:09 PM} No. I am on another computer.
{Abhishek_Punj 6:59:16 PM} Okay.
{ 7:01:37 PM} Okay, it's restarted. What now?
{Abhishek_Punj 7:02:02 PM} Please confirm if the issue is resolved or not?
{ 7:03:00 PM} No, it isn't resolved.
{Abhishek_Punj 7:03:08 PM} Okay,
{Abhishek_Punj 7:04:44 PM} [dangr], we need to perform the repair utility to resolve this issue.Is this comfortable with you?
{ 7:05:26 PM} Not if it's the same stuff I already did earlier with the phone representatives. What, specifically, is it?
{Abhishek_Punj 7:06:36 PM} Daniel, this utility is specially designed to tackle with the loopholes in the operating system and to handle with the errors and drivers conflicts.
{ 7:07:07 PM} Fine. How do I get to it?
{Abhishek_Punj 7:07:26 PM} May I provide you a website link through which with the help of some simple steps repair utility can be performed?
{ 7:08:08 PM} NO. ABSOULTELY NOT. You asked me this before, and I said no. The same answer applies now. Help me if you can, or tell me who I talk to next if you cannot help me.
{Abhishek_Punj 7:10:36 PM} Perform the Repair Reinstall
1.Reboot your computer with the Windows XP CD in the CD drive.
2.The following message will appear on a black screen with white letters:
Press any key to boot from the CD.
3.Press the to boot to the Windows XP CD.
4.After several moments of initializing some modules, the Windows XP Setup screen will appear.
5.Press the key.
6.The Windows XP Licensing Agreement appears.
7.Read the license agreement.
8.Press the key to agree.
9.Setup will search for previous versions of Windows.
10.Press the key to repair.
11.Click the Next button.
12.Setup will continue to install files.
13.After several minutes the Welcome to Microsoft Windows window appears.
14.Click the Next button.
15.Click the Next button.
{ 7:10:59 PM} Fine. Please hold while I do these things.
{ 7:11:06 PM} NO!
{Abhishek_Punj 7:11:08 PM} [dangr], I have typed the steps for your satisfaction.
{ 7:11:15 PM} Actually, I don't have a Windows XP CD.
{ 7:11:28 PM} It has been years since WIndows XP CDs shipped with computers, and this is no exception.
{ 7:11:35 PM} I did not receive a Windows XP CD.
{Abhishek_Punj 7:11:45 PM} Not to worry.I will send you the cd to resolve the issue.Is this comfortable with you?
{ 7:12:43 PM} Okay. To be honest, no, I'm not happy with this or comfortable with this approach, but I seem to have little choice, since it appears to be a mystery to Dell tech support that XP CDs don't ship with Dell computers.
So, yes, send me the CD.
{ 7:13:03 PM} Want my address?
{Abhishek_Punj 7:13:08 PM} Please provide me the following details,
1) Complete address (with zip code)
2) Land line telephone number
3) Cell phone number if the landline phone number is not available
{ 7:14:19 PM} [dangr]
12345 Somestreet
Apt. #**
Salt Lake City, UT 841**

landline phone: 999-555-5555
cell phone: 999-555-5555

{Abhishek_Punj 7:15:44 PM} Thank you for the information.Please allow me some time so that I will give you the dispatch number.
{ 7:16:01 PM} I'll wait.
{Abhishek_Punj 7:16:44 PM} Thank you for being online.
{ 7:17:13 PM} It was not a pleasure.
Is that all?
{Abhishek_Punj 7:17:07 PM} The dispatch number is 063****** and you will get the cd with in 48 hours.
{Abhishek_Punj 7:17:51 PM} Is there anything else I may assist you with today?
{ 7:18:22 PM} Not unless you can actually help with my problem, short of me having that CD. Can you?
{Abhishek_Punj 7:20:01 PM} If you want then i can call you back after when you received the cd to confirm that if the issue is resolved or not.
{ 7:20:37 PM} Ummmm, yeah. Sure. Go ahead. I'll be absolutely shocked if this solves the problem, but sure, call me back. I look forward to it.
{Abhishek_Punj 7:20:57 PM} Please provide me your contact number.
{ 7:21:44 PM} Did you not get it when I provided it seven minutes ago?
Here it is again:
landline phone: 999-555-5555
cell phone: 999-555-5555
{Abhishek_Punj 7:21:55 PM} Thank you for the information.
{ 7:22:12 PM} I'm tickled to provide it. Call the cell phone number first, okay?
{Abhishek_Punj 7:22:40 PM} Not to worry.If the issue is not resolved then I will give you a system exchange if you want.
{ 7:22:59 PM} That would be lovely. Thanks. I look forward to your phone call.
{Abhishek_Punj 7:23:29 PM} Thank you,Daniel.It was a pleasure chatting with you.
{Abhishek_Punj 7:23:32 PM} Thank you for visiting Dell Technical
Support online chat and allowing me the opportunity to assist you. I have
included your case number to reference our interaction today. Please keep
this on file; it will assist you when contacting Dell Inc in the future.
Also, feel free to visit us again at
http://support.dell.com/support/topics/blahblahblahblahblahblahblah.html
{ 7:23:44 PM} The pleasure was all mine.
{ 7:23:49 PM} Really.
{Abhishek_Punj 7:24:13 PM} Yes, you are our privileged customer.
{ 7:24:32 PM} I'm ecstatic to hear that. Here, I thought I was just one of millions.

{Abhishek_Punj 7:26:06 PM} Thank you ,[dangr].
{ 7:26:26 PM} No, no: thank you, Abhishek_Punj.
At that point, I asked him if he'd noted in my case reference file that he'd offered to replace my computer if this didn't work, but, surprise surprise, he disconnected as I was sending it.