A long time ago, this blog had regular posts about poor customer service and consumer protection law. I'm not sure I have ever posted about excellent customer service. Well, Duracall just made me a customer for life with their battery guarantee.
They're going to send me a visa gift card for $18.49 to replace a maglite that had a D cell battery corrode and destroy the inside (essentially making the outer case of one of the batteries chemically welded to the inside of the flashlight barrel.)
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