Wednesday, February 15, 2012

Kryptonite update

Alright, loogit: I'm not one to plug commercial companies. In the 688 posts in this blog to date, I'm not sure I've directly plugged any. (Sharp-eyed readers are welcome to correct this via comment, email, or writing it on the back of a $100 bill.)

But I gotta give it up to Kryptonite: they did right by their lifetime guarantee. As detailed in this lengthy post, I had some serious trouble with a Kryptonite combo U-lock. About three weeks ago I sent the broken down, 10+ year old lock back to them, with a print-out of the email response from the company website asking about warranty protection for a lock I had no receipt for. Today, poof: a brand new lock showed up in the mail (well, the UPS.)



Good on ya, Kryptonite. I'll buy from you in the future. No, I didn't get any additional incentive to post this, aside from the replacement lock.

I left part of the address unredacted for fun: I live on Peachtree St, not Beachtree St. But it got here all the same. Good thing there aren't any Beachtree Streets in Atlanta, unlike the 90+ streets that have some variant of "Peachtree" in their name.

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