Monday, August 18, 2003

Now, continuing my crusading on behalf of the American consumer:
To: customervoice@united.com
Subject: ending partnership with Delta

> United and Delta Air Lines recently announced an agreement
> to end their frequent flyer and lounge program partnerships.

Thanks, as always, for completely and totally failing to give me any pertinent details or worthwhile information whatsoever about why you are choosing to limit my options in acruing and redeeming miles, and thereby making United a less attractive choice for my flying. (Since, as you regularly remind me on board, I do have a choice when I fly.)

Would you like to provide any of that information now? For example: was it cost? Corporate/legal bickering? etc.

Please: do feel free to repspond.

-Dan Gr****
[United frequent flyer number provided here]

No comments: